Client medical records
A client and the parent/guardian of a minor client can request a copy of records for personal use at any time.
For all other requests an Authorization for the Release of Confidential Information form must be completed.*
*Incomplete or incorrect forms will be sent back and will result in a delay of receiving your records. Please review the instructions when completing the form.
Fees for Medical Records
Case Summaries $25.00
ROI for Medical Records $1.41/page*
Plus Retrieval Fee $18.80*
Plus cost of postage per weight
*Whether fees may be charged for client medical records, and the amount of any fees, may vary based on the individual situation. For instance a client may request, at no cost, a copy of their records for the purpose of reviewing current medical care.
Incoming Medical Records and/or Record Requests
medicalrecords@thefamilydevelopmentcenter.com / fax: (651) 330-3581
Please allow up to 10-business days for the processing of medical record requests.
Frequently Asked Questions
How can I get a copy of my medical records?
You can request records from your therapist. If your therapist is no longer with the clinic please direct your request to: medicalrecords@thefamilydevelopmentcenter.com.
Records will be shared through your Client Portal or via secure email. If you are new to the client portal you will be invited to create a password.
OR
Complete the Authorization for the Release of Confidential Information form.
Can I print my medical record from the client portal?
Yes - but only after your records are shared with you through your client portal account. Access the Client Portal.
How do I send a copy of my records to a provider that is not at The Family Development Center?
Complete the Authorization for the Release of Confidential Information form. Once completed we will send the requested records as specified to your provider.
How do I request a copy of my medical records from a provider that is NOT at The Family Development Center for my current provider who is at The Family Development Center?
Complete the Authorization for the Release of Confidential Information form. Once completed we will forward the request for your records to your other provider.
OR
You may need to complete a request with your other provider.